Navigant Credit Union
  • 11-Feb-2022 to Until Filled (EST)
  • Project Management
  • Smithfield, RI, USA
  • Salary
  • Full Time

Benefit Eligible

We are growing and would love to have you join our team! Navigant Credit Union currently has an opportunity for a Project Manager in our Information Technology department - and we're looking to speak to some dynamic, talented individuals about joining the Navigant family.

Navigant Credit Union has long been recognized as one of Rhode Island's premier Credit Unions and has recently been recognized by Providence Business News as a Best Place to Work in Rhode Island for the large employer category for more than seven years in a row! Established in 1915, we have served generations of satisfied members with our focus on providing customer service unmatched in the industry.

We offer competitive pay and a robust benefit package to our employees, including medical, dental and vision coverage for you and your dependents, life and disability insurance plans, 401K program with company match and time off benefits to promote work/life balance; on-site banking at our corporate office in addition to our other 22 branches. Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center. As a growing organization, we offer opportunities for advancement as well as tuition assistance and training to position our employees to succeed. These are just some of the benefits of a career with Navigant Credit Union.

If you believe you have what it takes and are interested in joining our team of financial services professionals, we want to hear from you!


The Project Manager will be responsible for allocating the right personnel, processes, and resources to ensure team effectiveness and efficiency. The position will work collaboratively with business line leaders to motivate project teams and determine the best operational approach to reach a desired outcome.

The Project Manager will specialize in managing multiple projects concurrently in a fast-paced environment as well as adapt to project scope changes by placing emphasis on project team involvement and effective communication.

The Project Manager will create and monitor project timelines, ensures that goals are met, resolves any technical issues, and creates progress reports to share with key internal and external stakeholders. The Project Manager will work closely with the Vice President of Program Management to escalate issues of concerns, which can include project resources, timelines, and engagement to ensure the success of the organization's initiatives.


  1. Plans, organizes, and directs the completion of specific projects ensuring an effective outcome.
  2. Assists internal business partners with the business case and requirements gathering process for beginning a new project.
  3. Conducts and coordinates internal and external meetings with key stakeholders to achieve desired project outcomes.
  4. Serves as the point of contact between the project execution team and project sponsors within senior management.
  5. Takes ownership of all tracking and reporting for assigned projects and initiatives.
  6. Ensures the Credit Union's project methodology is followed for key organizational and department projects when necessary, including creation and approval of a formal business case and vendor due diligence requirements when necessary.
  7. Establishes and builds relationships across the Navigant business lines to facilitate achievement throughout project lifecycles.
  8. Helps the team achieve a high level of performance and quality, holding teams accountable for their work, and removing obstacles.
  9. Supports Process Improvement activity while overseeing the rollout of new procedures.


BA/BS in business or technical area preferred. Project Management Certification a plus.


  1. 2+ years project management experience required.
  2. Strong planning and analytical skills required.
  3. An ideal candidate will have agile experience and be comfortable serving as Scrum Master or equivalent.
  4. Advanced Excel experience or other project tracking software preferred.
  5. Proven experience with agile methodologies and change control processes.
  6. Strategic thinker who is an advocate of continuous improvement.
  7. Strong member service orientation required in alignment with the credit union's mission and core values.
  8. Able to motivate a team, recognize good talent and bring out the best of each member.
  9. Strong communication skills to collaborate with team members and product vendors.
  10. Excellent organizational skills with demonstrated ability to execute projects on time and on budget.
  11. Ability to work independently and with minimal supervision
  12. Ability to adapt quickly and be flexible with continual changes in projects, product iterations and teams.
  13. PC proficient, including Microsoft Office (Word, PowerPoint, Teams) and the Internet.


In terms of physical requirements, this position requires work best described as:
â—¼Sedentary, Light, Medium, Heavy, Very Heavy


  • Standing/Walking/Bending/Stooping - Continuous
  • Hearing - Ability to receive information through oral communication (face to face and telephone). - Continuous
  • Talking - Expressing or exchanging ideas by means of the spoken word (face to face and telephone). - Continuous
    • Reading - Ability to receive information through fax, e-mail, and text messages - Continuous


  • Requires vision to perform work dealing with data and figures and computer screens. -Continuous


  • Responds positively and productively to stressful internal and external situations. - Continuous
  • Assists others to work harmoniously and effectively as part of a work team. - Continuous

Full Job Description
Navigant Credit Union
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