Navigant Credit Union
  • 28-Dec-2022 to 26-Feb-2023 (EST)
  • Westerly
  • Westerly, RI, USA
  • Hourly
  • Full Time

Benefit Eligible

Are you ready to join a growing company that offers room for career advancement, competitive pay and a robust benefit package? One that has been consistently recognized by Providence Business News as a Best Place to Work in Rhode Island for the large employer category? Then look no further!

Navigant Credit Union currently has a position in our new Westerly branch - and we're looking to speak to some dynamic, talented individuals about joining the Navigant family.

Navigant Credit Union has long been recognized as one of Rhode Island's premier Credit Unions. Established in 1915, we have served generations of satisfied members with our focus on providing customer service unmatched in the industry.

We offer medical, dental and vision coverage for you and your dependents, life and disability insurance plans, a 401K program with company match, and time off benefits to promote work/life balance; on-site banking at our corporate office in addition to our other 22 branches. Navigant Credit Union promotes good health and wellness by providing all employees free access to an on-site fitness center. As a growing organization, we offer opportunities for advancement as well as tuition assistance and training to position our employees to succeed. These are just some of the benefits of a career with Navigant Credit Union.

If you believe you have what it takes and are interested in joining our team of financial services professionals, we want to hear from you!

Under general supervision, but following established policies and procedures, delivers exceptional customer service, aligned with the Credit Union's core values and mission statement. Responsible for the efficient and effective delivery of products and services to members. Responds to questions and/or provides information upon request from members (internal and external). Assists members and potential members in understanding and utilizing Credit Union products and services. Provides members such services as opening new accounts, ordering checks, account maintenance, corrections, etc. Meets and exceeds individual sales goals and actively participates in all branch sales and marketingactivities. Interviews and assists members complete loan applications, obtains pertinent loan information and prepares necessary paperwork to disburse loans.

1. Maintains security and compliance with Credit Union Security Plan.
2. Opens new member accounts and provides information to new and prospective members by
explaining and cross-selling Credit Union products and services. Completes forms for opening
and processing all types of accounts, including share, share draft, money market, certificates,
IRAs, etc.
3. Identifies perceived and unperceived financial needs of our members and actively cross-sells
Credit Union products and services.
4. Performs teller transactions, both operational and sales oriented.
5. Maintains and services existing members' accounts: address changes, names changes, check reorders, wire transfers, stop payments, etc.
6. Originates, underwrites and closes Consumer Loans offered by the Credit Union.
High school diploma or equivalent (GED) education required.
1. Preferred: 2 years in member service and/or teller area of a credit union or other financial
2. Excellent verbal, written, telephone and interpersonal communication skills. Must possess a
strong service orientation and willingness to sell products and services.
3. Excellent organizational, analytical and problem-solving skills.
4. Preferred: Sales experience in a goal and/or commission-based customer service driven
5. Preferred: General knowledge of loan origination, underwriting and documentation.
6. PC proficient including Microsoft Office (Word, Excel, Outlook) and the Internet.
7. Ability to function in a financial institution branch environment and utilize standard office
equipment, including but not limited to: PC, fax, copier, currency counter, money order encoder,
telephone, etc. Ability to lift a minimum of 25 lbs. (coin bags). Some travel required.

Full Job Description
Navigant Credit Union
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